explains the basis on which we will carry out all work on your behalf.
1. People responsible for your work
Anthony Hall is a qualified UK Solicitor on
the Roll with the Law Society. Anthony is also an admitted New York attorney and member of the New York Bar. Entertainment Advice Ltd is not however
a law firm and our consultants are currently non-practising solicitors.
2. Charges and expenses
Our charges are based on the time we spend dealing with a matter.
Time spent on your affairs will include meetings with you and others;
any time spent traveling; considering, preparing, drafting and working
on papers; correspondence; and making and receiving telephone calls.
We will charge you on a time basis per hour for each hour engaged
on your matter from now until the rates are reviewed. If your instructions
mean we have to work outside normal office hours, or involve matters
of extreme urgency, complexity or difficulty, we reserve the right
to increase the level of the hourly rate. If we have to travel to
meetings on your behalf, these will be charged at a minimum half-day rate.
From time to time we will review the hourly rate to take account of
changes in our overhead costs and notify you in writing of any increased
In addition to the time spent, we may take into account a number of
factors which include the complexity of the issues, the speed at which
action must be taken, the expertise or specialist knowledge that the
matter requires and, if appropriate, the value of any property or
subject matter involved. On the basis of the information currently
available, we expect these factors to be adequately covered by the
hourly rates set out above. These rates may be higher if, for example,
the matter becomes more complex than expected; we will notify you
of this. Where applicable, we will add VAT to our charge at the rate
that applies when the work is done. At present, VAT is 20%.
Our costs may also include disbursements and other expenses (such
as travel) on which VAT may be payable. Should we enter into either
a contingency payment or a fixed fee agreement with you these will
not take effect until we have received back from you a signed copy
of that agreement. Until then we shall continue to charge you on a
We have given an estimate of our charges and expenses for dealing
with the first stage of work in your matter. This estimate is not
intended to be fixed and we will give you estimates of our likely
charges and expenses as the matter progresses and at least every three
months. We will inform you if any unforeseen additional work becomes
necessary (for example, due to unexpected difficulties or if your
requirements or the circumstances significantly change during the
course of the matter). We will also inform you of its estimated cost
in writing before any extra charges and expenses are incurred.
4. Money on account/ Money Laundering
It is normal practice to ask clients to pay sums of money from time
to time on account of the charges and expenses which are expected
in the following weeks or months. This helps to avoid delay in the
progress of their matter. We will need a sum on account of our charges
and to enable payment of expenses before we start work on your matter.
We may request further payments on account for charges and expenses
to be incurred as the matter progresses. When we put these payments
towards your bill/s, we will send you a receipted bill. We will offset
any such payments against your final bill, but it is important that
you understand that your total charges and expenses may be greater
than any advance payments. We may at any time hereafter require you
to submit personal proof of your identity (which may include taking
copies of your passport) in order to satisfy any requirements regarding
relevant money laundering rules and regulations.
5. Billing arrangements
To help you budget, we will send you an interim bill for our charges
and expenses at the end of each month or quarter while the work is
in progress. We will send a final bill after completion of the work.
Payment is due to us within 14 days of our sending you a final bill.
We will charge you interest on the bill at 8% per year from the date
of the bill if you do not pay our bill within this time. Interest
will be charged on a daily basis. If you have any query about your
bill, please contact us straight away.
6. Storage of papers and documents
After completing the work, we are entitled to keep all your papers
and documents while there is money owing to us for our charges and
expenses. We will keep our file of papers (except for any of your
papers which you ask to be returned to you) for no more than 6 years.
We keep the file on the understanding that we have the authority to
destroy it 6 years after the date of the final bill we send you for
this matter. If we retrieve papers or documents from storage in relation
to continuing or new instructions to act in connection with your affairs,
we will not normally charge for such retrieval. However, we may make
a charge based on time spent producing stored papers or documents
to you or another at your request. We may also charge for reading,
correspondence or other work necessary to comply with the instructions
given by you or on your behalf.
This Agreement is to be construed pursuant to the laws of England
and Wales. You agree that any dispute regarding this Agreement and/or
arising from, relating to, or connected with the provision by us of
services to you is subject to the exclusive jurisdiction of the Courts
of England and Wales save that at our sole option we may commence
proceedings in such jurisdiction as you are domiciled or resident.
You may terminate your instructions to us in writing at any time but
we will be entitled to keep all your papers and documents while there
is money owing to us for our charges and expenses.
In some circumstances, you may consider we ought to stop acting for
you, for example, if you cannot give clear or proper instructions
on how we are to proceed, or if it is clear that you have lost confidence
in how we are carrying out your work.
We may decide to stop acting for you only with good reason, for example,
if you do not pay an interim bill or comply with our request during
the course of this matter for a payment on account. We must give you
reasonable notice that we will stop acting for you.
If you or we decide that we will no longer act for you, you will pay
our outstanding charges on an hourly basis and expenses as set out
9. Communication between you and us
We are confident of providing a high quality service in all respects.
If, however, you have any queries or concerns about our work for you,
please raise them in the first instance with the supervising consultant.
If that does not resolve the problem to your satisfaction or you would
prefer not to speak to the supervising consultant then please contact
our client care consultant who is Anthony Hall.
We aim to promptly resolve problems that may arise with our services
and it is therefore important that you immediately arise any concerns
you may have with our services. We value you and would not wish to
think you have reason to be unhappy with us.
Unless otherwise agreed, these terms of business apply to any future
instructions you give us. Your continuing instructions in this matter
will amount to your acceptance of these terms and conditions of business.